Return Policy

Return Policy

Our goal is to ensure complete satisfaction with our products.

Faulty Goods

We will replace any goods that arrive faulty or damaged. You must notify our Customer Service team within 7 days of receipt, provide a photo of the goods, and they will arrange for return of goods with a set process.

 

Change of Mind
We endeavour to include detailed product descriptions and images on our website to help you make the right purchase decision online. In the event that the product does not meet your expectations after it arrives, we will refund the cost of the product within 30 days, as long as it is returned to us in its original and saleable condition including the packaging in its original condition within 7 days of receipt.

You will be responsible for the cost of returning those items to us. Any delivery costs to the original order will not be refunded unless the item is faulty.

After contacting our Customer Service team to confirm the return, you can return your products by posting it to:

21, Whittaker St,

Maidstone,

3012, VIC