Payment Term

Outlet Payment Terms 

1. Payment Methods 
We accept the following payment methods for purchases made in our Outlet store: 

  • Credit and Debit Cards (Visa, MasterCard, American Express, UnionPay, eftpos) 

  • PayPal 

  • Shop Pay 

  • Apple Pay 

  • Google Pay 

 

2. Payment Processing 

  • All payments are processed securely via Shopify’s encrypted payment gateway. 

  • Once your order is placed, payment will be processed immediately. Your order will be queued for fulfillment once payment has been confirmed. 

  • If payment is declined or not authorised by your financial institution, your order will not be processed, and you will be notified. 

3. Payment Delays 

  • Payment processing via Shopify can take up to 3 to 5 business days, depending on your selected payment method and your bank’s processing time. 

  • Orders will only be processed and fulfilled once payment has been successfully received. We do not reserve stock for pending orders, so items may sell out between the time of purchase and payment confirmation. 

4. Refunds 

  • If your order is cancelled or cannot be fulfilled (due to stock issues or other reasons), we will process a refund to your original payment method within 7 days. 

  • If there is an issue with your payment or order, contact us within 30 days for assistance, and receive a refund within 7 days.  

5. Security 

  • We use Shopify’s encrypted payment gateway and security certificates to protect your payment details. 

  • While we take every measure to secure your personal and payment information, we cannot guarantee the absolute security of any transaction.